At True Tech LLC, we maintain a fair and transparent Refund Policy for all digital services. Due to the nature of our work, refunds are handled carefully and under specific conditions.
Once a project has started, payments are generally non-refundable as resources, time, and effort are already allocated to the project.
If a project is canceled before work begins, a partial refund may be considered based on the situation and administrative deductions.
If a client is not satisfied with the work, we encourage communication so that revisions and improvements can be made before considering any refund.
We offer revision cycles depending on the project scope to ensure client satisfaction and quality delivery.
Refund requests are evaluated individually based on project progress, time spent, and resources used.
Completed and delivered projects are not eligible for refunds under any circumstances.
Any approved refund will be processed through the original payment method within a reasonable timeframe.
We are not responsible for delays caused by client-side communication gaps or incomplete information.
By purchasing our services, you agree to this Refund Policy and its conditions.